Mendon Animal Clinic
Appointments 508-478-7387

Covid – 19

To our valued clients,

We want to thank you for your continued patience as we continue to serve you and your pets through curbside service. Our facility is just not conducive to a safe social distancing of clients and staff during appointments.

One masked client is allowed in the room during doctor’s visits.

Until further notice, we ask that you continue to follow these important steps:

  1. Upon arrival please call 508-478-7387 to check in. It is very helpful if the primary caregiver either brings the patient or provides a note with pertinent information, symptoms, and questions. Once your pet’s appointment has started, it is important to remain in the parking area until instructed to leave.
  2. We rely on cell phone communication with you throughout the visit to take a history, report physical exam findings, review our treatment plan and recommendations, and process payment.
  3. Our technical staff will assist in getting your pet into the building for the appointment. We ask that you provide appropriate restraint methods – such as carriers, well-fitted collars or harnesses to be used when the pet is exiting the vehicle since we are on a very busy street. Please listen to directions from staff members about how to hand off your pet safely and securely. We will determine if it’s best to meet you at the front entrance stairs or at your car.
  4. If you or anyone in your household has travelled to an area with a high incidence of COVID-19, or if anyone suspects they’ve been exposed to the virus within in the last 14 days, please notify our staff upon arrival.